輸贏不是爭吵出來的 yu cant an argunt (第1/6頁)
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戴爾卡耐基
DaleCarnegie
YearsagoPatrickJ。OHaireJoinedoneofmyclasses。Hehadlittleeducation,andhowhelovedascra!Hehadoncebeenachauffeur,andhecametomebecausehehadbeentrying,withoutmuchsuccess,toselltrucks。Alittlequestioningbroughtoutthefactthathewascontinuallyscraingwithandantagonizingstheveryeolehewastryingtodobusinesswith,ifarosectsaidanythingderogatoryaboutthetruckshewasselling,Patsawredandwasrightatthecustomersthroat。Patwonalotofargumentsinthosedays。Ashesaidtomeafterward,“Ioftenwalkedoutofanofficesaying:Itoldthatbirdsomething。SureIhadtoldhimsomething,butIhadntsoldhimanything。”
MyfirstroblemwasnottoteachPatrickJ。OHairetotalk。Myimmediatetaskwastotrainhimtorefrainfromtalkingandtoavoidverbalfights。
Mr。OHairebecameoneofthestarsalesmenfortheWhiteMotorComanyinNewYork。
Howdidhedoit?Hereishisstoryinhisownwords:“IfIwalkintoabuyersofficenowandhesays:What?AWhitetruck?Theyrenogood!Iwouldnttakeoneifyougaveittome。ImgoingtobuytheWhose-Ittruck。Isay,TheWhose-Itisagoodtru